Experiencing Luxury...
We want you to love your purchase. If you don't, we're here to help.
We accept returns of unused, unopened, and resalable items within 30 days of delivery. All returned fragrances must be in their original packaging with the cellophane intact. Unfortunately, we cannot accept returns on items that have been opened or sprayed due to hygiene reasons.
Email our support team with your order number and reason for return to initiate the process.
We will provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
Securely package the item and ship it back to our warehouse using a trackable courier method.
If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item. This ensures the fastest processing time and immediate availability of the new product.